The second-hand marketplace Shoppers Share Anger Over Sizing Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Social Media Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
The platform stated the revised method more closely matches similar services.
The platform has recommended to check their listings and manually change the size if necessary, causing user dissatisfaction.
Sizing System Modifications
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
A different user, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices after backlash from users.
